Refund policy

• Items must be returned within 30 days of purchase.
• Items must be in their original packaging, with original tags and labels attached to be considered for a refund.
• Items should be packed in the original shipping box or a box large enough to fit the hat properly. Hats should not be returned in a padded mailer or other type of envelope. If the item id not packed properly the return process will be voided. 
• Items found to be worn, stained, washed, damaged, or otherwise altered will NOT be accepted for returns.
  
• Once the return is initiated, a return shipping label will be processed and emailed to you for a charge of $9.95. This charge will be deducted from your return. The original shipping cost is non-refundable. Refunds will be issued in the original form of payment. 
• Swayde & Shield Co is not responsible for any item that is not received or returned in accordance with item return policy. 
• We do not accept returns of Final Sale items. Final Sale items sent to Swayde & Shield Co for returns will not be accepted and will be donated to charity. 

For any questions concerning our return process please email swayde&shieldco@gmail.com.